High
F.02 on Vaillant ecoTEC plus Aquaplus

Your boiler is having trouble sensing the temperature of your hot water supply, which means it has stopped providing hot water to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW-NTC: NTC broken; NTC cable broken; Defective connection at NTC; Defective connection at electronics | DHW- NTC cable defective/ broken NTC faulty

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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