Medium
F.13 on Vaillant ecoTEC plus Aquaplus

Your boiler has lost the ability to accurately measure the temperature of the water inside your hot water storage tank due to a faulty sensor or a loose electrical connection.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

short circuit tank- NTC | NTC- plug shorted to casing, NTC defective

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

F.01View →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →