High Lockout
D.75 on Vaillant ecoTEC plus Regular

Your boiler has timed out because it has been trying to heat your hot water cylinder for too long without reaching the required temperature.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Maximum charging time for a storage without own controller

What causes this fault?

This fault occurs when the boiler detects that it has been running for an unusually long time without successfully heating your hot water cylinder to the set temperature. The most common reasons are a faulty sensor failing to report the correct temperature or a mechanical part, like a valve, getting stuck and preventing hot water from reaching the cylinder.

This issue is often more noticeable in winter when the incoming cold water mains temperature is lower, forcing the boiler to work longer to heat the cylinder.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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