High
F.63 on Vaillant ecoTEC plus

Your boiler's internal computer brain has developed a memory error and can no longer process the information it needs to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

EEPROM error | Electronics defective

Shared across the ecoTEC plus range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the main control board suffers a permanent memory failure, meaning it can no longer remember the specific settings required to run your boiler safely. The most common reason is a physical hardware defect within the internal circuitry, often caused by age or an electrical surge that has damaged the board’s microchips.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 77 fault codes on the ecoTEC plus

Seeing a different code? Every code this model can display, in one place.

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