What the manual says
Manufacturer manualSwitching accessory relay 2
What causes this fault?
This fault occurs when the boiler's main internal computer loses communication with an external control box or smart home wiring module. The most common reason is a loose connection in the wiring or a technical failure within the accessory module itself that tells the boiler when to turn on and off.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like D.28: no call-out fees, no surprise bills.
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Related fault codes
All 135 fault codes on the ecoTEC pro 24
Seeing a different code? Every code this model can display, in one place.