High Lockout
F.24 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler has shut down because it is heating up much faster than it should, which usually means the water isn't moving through the system properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch off temperature is rising to fast

What causes this fault?

This fault occurs when the boiler detects that the internal temperature is rising too quickly, triggering a safety shutdown to prevent overheating. It is usually caused by a blockage in the pipes or a failing pump that prevents hot water from leaving the boiler quickly enough. Essentially, the heat can't escape into your radiators, so it builds up inside the unit almost instantly.

This fault is more common in autumn when heating systems are turned back on after a long summer break, as internal pump parts can seize up from lack of use.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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