High Lockout
F.71 on Vaillant ecoTEC Pro / ecoTEC Plus

Your boiler has detected that a temperature sensor has stuck on a single reading, meaning it cannot accurately tell how hot the water is to safely heat your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow NTC error – flow temperature sensor signal constant value

What causes this fault?

This fault occurs when the boiler's internal computer notices that the temperature reading from the flow sensor isn't changing, even though the burner is firing. The most common reason is that the sensor has physically failed or 'seized' internally, but it can also be caused by a loose connection or damaged wiring that prevents the sensor from sending updated data.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful