34:1 Medium

Viessmann 34:1 Fault Code

Also written as 341 — same fault.

The Viessmann 34:1 fault code means: your boiler is confused by an external signal telling it to run the heating pump, which may be caused by a faulty control module or a wiring problem.. It appears on 5 Viessmann models in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Signal "External demand" on circulation pumps: See table in manual (Address 34:1)

What causes the Viessmann 34:1 fault?

This fault happens because the boiler is receiving a request for heat from an external pump or accessory, but its internal settings are not configured to recognize that specific signal. It is essentially a communication mismatch where the boiler’s software is told to expect one type of instruction but receives another. This usually occurs following a new installation or a control system upgrade where the technician forgot to update the digital 'address' in the boiler's menu.

Typical repair cost £120-350 (including labour)

DIY fix possible

Locate the reset button on the front control panel.Press and hold the reset button for 2 to 3 seconds.Wait for the boiler to restart; if the code returns, contact a professional to check the system configuration.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Viessmann models that show the 34:1 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Viessmann 34:1 fault code information on this page is sourced and cross-checked against the official Viessmann service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026