353 Medium

Viessmann 353 Fault Code

The Viessmann 353 fault code means: your boiler is not receiving enough gas to run at full power, so it has automatically lowered its performance to stay operational.. It appears on 1 Viessmann model in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Insufficient gas supply; burner output reduced
Typical repair cost £90-250 (including labour)

DIY fix possible

Check that your gas meter has credit (if using a pre-payment meter).Ensure your external gas emergency control valve is fully open.Check if other gas appliances, like a hob, are working correctly to rule out a wider supply issue.

Find a Gas Safe engineer

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Avoid the next call-out bill

A cover plan would handle faults like 353: no call-out fees, no surprise bills.

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Viessmann models that show the 353 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Viessmann 353 fault code information on this page is sourced and cross-checked against the official Viessmann service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026