50:3 Low

Viessmann 50:3 Fault Code

Also written as 503 — same fault.

The Viessmann 50:3 fault code means: your boiler's outside temperature sensor has stopped communicating with the system, which may cause your heating to run less efficiently.. It appears on 5 Viessmann models in our database.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Weather-compensated control units

What causes the Viessmann 50:3 fault?

This fault occurs when the boiler loses communication with the sensor mounted on your external wall. The most common reason is that moisture or corrosion has damaged the sensor's internal circuitry, or the electrical wiring connecting it to the boiler has become loose or broken. Because the boiler no longer knows how cold it is outside, it cannot automatically adjust its temperature to run at maximum efficiency.

This fault is more frequently reported during autumn and winter when heavy rain or freezing temperatures can expose existing damage or poor weather-sealing in the external sensor.

Typical repair cost £120-220 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Viessmann models that show the 50:3 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Viessmann 50:3 fault code information on this page is sourced and cross-checked against the official Viessmann service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026