High Lockout
nF1 on Viessmann Vitodens 100-W / 200-W

Your boiler has detected trapped air inside it which is preventing it from starting up safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No air in the heat exchanger and the system prior to firing the appliance. This will cause nF1 fault and prevent you finishing the installation without hinderance.

What causes this fault?

This fault occurs when air becomes trapped inside the main heat exchanger, preventing the boiler from successfully finishing its startup sequence. It is usually caused by a faulty automatic air vent or air that was not properly purged from the system after a refill or a repair.

This fault is most common in autumn when homeowners turn their heating back on for the first time or after radiators have been bled to prepare for winter.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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