Viessmann Vitodens 100-W B1GA Fault codes & diagnostics

105 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 2021-present
GC Numbers 41-819-5241-819-5341-819-5441-819-55
Download the Viessmann Vitodens 100-W B1GA manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
5 Emergency 89 High 7 Medium 4 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-819-52 VITODENS 100-W Heat Only B1GA-11 2021–present
41-819-53 VITODENS 100-W Heat Only B1GA-16 2021–present
41-819-54 VITODENS 100-W Heat Only B1GA-19 2021–present
41-819-55 VITODENS 100-W Heat Only B1GA-25 2021–present

All 105 documented codes

Tap any card for details

7

Your boiler is unable to read the temperature of your hot water cylinder, meaning your hot water may not heat up correctly to the set temperature.

Medium Engineer only £90-180

Parts commonly replaced

  • Cylinder temperature sensor (NTC thermistor)
  • Wiring harness / sensor cable

Related codes

8

Your boiler has detected a problem with the sensor that monitors the temperature of your hot water cylinder, meaning it cannot safely tell how hot your water is.

High Engineer only £120-£200

Parts commonly replaced

  • Cylinder temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

13

Your boiler has lost its connection to the outdoor weather sensor, which means it may not know how hard it needs to work to heat your home efficiently.

Low Engineer only £100-£190

Parts commonly replaced

  • Outdoor temperature sensor
  • Sensor wiring/cabling

Related codes

14

Your boiler is having trouble communicating with the outdoor sensor that detects the weather, which may affect how efficiently it heats your home.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

49

Your boiler has shut down because it can no longer safely monitor the temperature of the exhaust gases leaving the system.

High Engineer only £120-£210

Parts commonly replaced

  • Flue gas temperature sensor
  • Connecting cable harness

Related codes

50

Your boiler has detected a technical fault with the sensor that monitors internal exhaust temperatures, causing the system to shut down for safety.

High Engineer only £120-190

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

57

Your boiler has lost communication with its room thermostat or temperature sensor, meaning it cannot tell how warm your house is.

Medium Engineer only £90-180

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
  • Control unit

Related codes

58

Your boiler is struggling to understand the current temperature of the room, which may prevent your heating from turning on or off correctly.

Medium DIY-safe £90-180

What to check first

  1. Check if your thermostat or room sensor has run out of batteries.
  2. Ensure the thermostat is not placed too close to a heat source or in a cold draught.
  3. Try restarting the boiler at the main control panel to see if the error clears.

Parts commonly replaced

  • Room temperature sensor
  • Thermostat batteries
  • Wiring harness

Related codes

59

Your boiler has stopped working because the electrical voltage being supplied to it is too low to run the unit safely.

High Engineer only £120-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Low voltage cable harness
  • Internal power supply unit

Related codes

62

Your boiler has shut down because it has detected an unsafe build-up of heat or a lack of water flow, triggering a safety cut-out to prevent damage.

High DIY-safe £120-350

What to check first

  1. Check that your central heating pressure is between 1.0 and 1.5 bar
  2. Ensure all radiator valves are fully open to allow water flow
  3. Once the boiler has cooled down, press the 'Reset' button on the control panel

Parts commonly replaced

  • Circulation Pump
  • High Limit Thermostat
  • Main Heat Exchanger (Cleaning/Flashing)

Related codes

Showing 11–20 of 105
63

Your boiler has automatically shut down because the exhaust gases have reached a temperature that is too high, which is a safety feature to prevent damage or dangerous operation.

High Engineer only £120-350

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger (cleaning or replacement)
  • Burner gasket

Related codes

67

Your boiler has failed to detect a steady flame during operation, which has caused it to shut down for safety purposes.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit
  • Gas valve

Related codes

68

Your boiler detects a flame when there shouldn't be one, so it has shut down as a safety precaution to prevent an uncontrolled fire.

Emergency Engineer only £120-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Burner control unit (PCB)

Related codes

69

Your boiler is having trouble detecting the flame used to heat your water, which is causing it to shut down for safety.

High Engineer only £140-£280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Burner control unit

Related codes

70

Your boiler's main internal computer has developed a communication error or hardware fault, preventing the system from operating safely.

High Engineer only £350-£650

Parts commonly replaced

  • HBMU Heat Management Unit
  • Electronic Control Board
  • Wiring Harness

Related codes

71

Your boiler has stopped working because the fan that removes waste gases is spinning too slowly or is stuck.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • PCB (Main control board)
  • Fan wiring harness

Related codes

73

Your boiler's internal computer brain is having trouble communicating with its electronic components, causing the system to stop working.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness
  • Electronic Controller

Related codes

74

Your boiler has stopped working because the water pressure in the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver braided hose with one or two small valves) underneath the boiler.
  2. Slowly open the valve(s) until you hear water entering the system and watch the pressure gauge.
  3. Close the valves tightly once the pressure reaches between 1.0 and 1.5 bar, then reset the boiler.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

77

Your boiler's computer memory has encountered a reading error, preventing the system from running safely.

High Engineer only £250-450

Parts commonly replaced

  • Heat Boiler Management Unit (HBMU)
  • Electronic Control Board

Related codes

89

Your boiler has stopped working because the internal pump that moves hot water around your heating system is stuck or blocked.

High Engineer only £180-£450

Parts commonly replaced

  • Circulation pump
  • Pump head
  • Expansion vessel (recharge)

Related codes

Showing 21–30 of 105
91

Your boiler's internal computer system is having trouble communicating with its electronic connection module, preventing the unit from operating correctly.

High Engineer only £180-450

Parts commonly replaced

  • Electronic module (DIO)
  • Internal wiring loom
  • Main PCB

Related codes

92

Your boiler's internal computer parts are struggling to talk to each other, which prevents the system from running safely.

High Engineer only £180-£450

Parts commonly replaced

  • ADIO Electronics Module
  • PCB (Main Control Board)
  • Internal Wiring Harness

Related codes

95

Your boiler has lost communication with your smart thermostat or heating controller and cannot receive instructions to heat your home.

High DIY-safe £90-250

What to check first

  1. Check that your wall-mounted thermostat is switched on and has working batteries.
  2. Ensure any wireless receiver plugged into or near the boiler has a power light on.
  3. Try restarting your internet router if your OpenTherm controller relies on a bridge or hub connection.

Parts commonly replaced

  • OpenTherm Receiver
  • Thermostat Batteries
  • Communication Wiring

Related codes

100

Your boiler has detected an electrical communication problem between its internal components, meaning it cannot send or receive signals correctly to operate.

High Engineer only £180-450

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • PlusBus Wiring Harness
  • External Sensor/Controller

Related codes

103

Your boiler's internal computer brain is having trouble talking to its control screen, meaning the system cannot process your commands or run correctly.

High Engineer only £180-450

Parts commonly replaced

  • HMU Control Board
  • HMI Programming Unit (Display)
  • Internal wiring loom

Related codes

104

Your boiler has received an 'alert' signal from an external device, such as a smart thermostat or a pump, telling it to stop running.

High Engineer only £90-250

Parts commonly replaced

  • External Thermostat
  • Wiring Harness
  • Wiring Centre

Related codes

142

Your boiler's internal components are struggling to talk to each other, which has caused the system to stop working for safety.

High Engineer only £150-£450

Parts commonly replaced

  • Wiring harness
  • Electronic control unit (PCB)
  • HMU controller

Related codes

160

Your boiler's internal computer brains have lost the ability to talk to each other, meaning the system cannot operate for safety reasons.

High Engineer only £180-450

Parts commonly replaced

  • Communication Module
  • Main PCB
  • Wiring Harness

Related codes

161

Your boiler's computer memory has encountered a communication error and can no longer process its operating settings.

High Engineer only £250-£550

Parts commonly replaced

  • HBMU Heat Boiler Management Unit
  • Electronic control PCB

Related codes

163

Your boiler's main internal computer has encountered a memory processing error and cannot communicate with the control board correctly.

High Engineer only £350-£650

Parts commonly replaced

  • HBMU Heat Boiler Management Unit
  • Boiler Control Board

Related codes

Showing 31–40 of 105
182

Your boiler has detected a fault with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely manage your heating or hot water.

High Engineer only £110-190

Parts commonly replaced

  • NTC Outlet Temperature Sensor
  • Wiring Harness

Related codes

183

The boiler has detected a faulty internal wiring connection or a broken sensor that monitors the temperature of the water leaving the unit, which prevents it from heating correctly.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature NTC sensor
  • Wiring harness
  • Main PCB

Related codes

184

Your boiler has detected an electrical fault or overheating issue within its internal sensors and has shut down to protect itself.

High Engineer only £140-£260

Parts commonly replaced

  • Flow temperature sensor
  • High limit safety cut-out
  • Wiring harness

Related codes

185

The boiler has detected a faulty connection or damaged wiring to a safety sensor, causing it to stop running for your protection.

High Engineer only £120-£210

Parts commonly replaced

  • Flow temperature sensor
  • High limit safety cut-out
  • Wiring harness

Related codes

345

The boiler has automatically shut down because it became too hot, but it will attempt to restart itself once it has cooled down.

High DIY-safe £120-280

What to check first

  1. Check that your home's thermostat is turned down
  2. Ensure all radiator valves are fully open to allow water to circulate
  3. Check the boiler pressure gauge and top up to 1.5 bar if it is too low
  4. Wait for the boiler to cool down and see if it restarts automatically

Parts commonly replaced

  • Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Cleaning)

Related codes

346

Your boiler has failed to correctly sense its own flame during a startup check, which means it has shut down for safety purposes.

High Engineer only £140-350

Parts commonly replaced

  • Ionisation Electrode
  • Ignition Lead
  • Burner Control Unit

Related codes

348

Your boiler has identified a problem with the internal valve that controls the gas flow, which has caused the system to shut down for safety.

High Engineer only £220-£450

Parts commonly replaced

  • Gas valve
  • Electronic control unit (PCB)
  • Wiring harness

Related codes

349

Your boiler has stopped working because it cannot properly measure the amount of air flowing through the system to safely burn gas.

High Engineer only £180-450

Parts commonly replaced

  • Fan assembly
  • Venturi tube
  • Electronic control unit (PCB)

Related codes

350

Your boiler is having trouble detecting the flame needed to heat your water, so it has shut down as a safety precaution.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Control PCB

Related codes

351

Your boiler is failing to detect a steady flame, meaning it cannot stay lit to provide heating or hot water.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner gasket

Related codes

Showing 41–50 of 105
352

Your boiler has shut down because it detected dangerously high levels of carbon monoxide during the combustion process.

Emergency Engineer only £150-450

Parts commonly replaced

  • Gas Valve
  • Burner Gasket
  • Flue System Seals
  • Ionisation Electrode

Related codes

353

Your boiler is not receiving enough gas to run at full power, so it has automatically lowered its performance to stay operational.

Medium DIY-safe £90-250

What to check first

  1. Check that your gas meter has credit (if using a pre-payment meter).
  2. Ensure your external gas emergency control valve is fully open.
  3. Check if other gas appliances, like a hob, are working correctly to rule out a wider supply issue.

Parts commonly replaced

  • Gas Valve
  • Gas Pressure Regulator
  • Burner Gasket

Related codes

354

Your boiler has detected a technical issue with the internal gas control valve that regulates the fuel supply, causing the system to lock out for safety.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Electronic Control Unit (PCB)

Related codes

355

Your boiler has detected an unusual reading from the flame detection system while trying to start, preventing the burner from igniting safely.

High Engineer only £140-320

Parts commonly replaced

  • Flame sensing electrode
  • Ignition cable
  • Electronic control PCB

Related codes

357

Your boiler is not receiving enough gas to light properly, which means it cannot provide heating or hot water.

High DIY-safe £100-350

What to check first

  1. Check if other gas appliances, like a hob, are working to confirm your gas supply is active.
  2. If you have a pre-payment meter, ensure it has sufficient credit.
  3. Check that the gas emergency control valve (usually located near the meter) is in the fully open position.
  4. Reset the boiler by following the instructions on the display panel.

Parts commonly replaced

  • Gas Valve
  • Gas Pressure Regulator
  • Ignition Electrode

Related codes

359

Your boiler is unable to start the flame needed to heat your water and home.

High Engineer only £120-280

Parts commonly replaced

  • Ignition electrodes
  • Ignition lead
  • Ignition transformer
  • PCB

Related codes

361

Your boiler is trying to start but cannot detect a flame, which prevents it from firing up to provide heating or hot water.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position.
  2. Verify if other gas appliances in your home, such as a hob, are working correctly.
  3. If you have a pre-payment meter, ensure you have sufficient credit.
  4. Press the 'Reset' button on the boiler control panel once.

Parts commonly replaced

  • Ignition electrode
  • Flame sensing electrode
  • Gas valve
  • Ignition lead

Related codes

365

Your boiler's internal control board has detected a critical electrical failure where a safety switch for the gas supply has stuck in the open position.

High Engineer only £350-550

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Gas Valve

Related codes

366

Your boiler has detected an internal electrical safety issue where the gas valve remains powered when it should be shut off.

Emergency Engineer only £350-£650

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Wiring Harness

Related codes

367

Your boiler has detected an electrical fault with the gas valve that prevents it from shutting off correctly, which is a safety concern.

Emergency Engineer only £250-£550

Parts commonly replaced

  • Gas valve
  • Electronic control unit (PCB)
  • Wiring harness

Related codes

Showing 51–60 of 105
369

Your boiler is starting to ignite but the flame is going out almost immediately, preventing the system from staying on.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is fully open
  2. If you have a prepay meter, check that you have remaining credit
  3. Check if other gas appliances in your home (like a hob) are working correctly
  4. Press the 'Reset' button on the boiler control panel

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Condensate trap (if blocked)

Related codes

370

Your boiler has detected a safety issue where the gas supply is failing to shut off correctly, causing the system to lock out for your protection.

Emergency Engineer only £280-550

Parts commonly replaced

  • Gas Valve
  • Electronic Control Unit (PCB)
  • Wiring Harness

Related codes

372

Your boiler is struggling to keep the flame lit during its automated setup process, meaning it cannot safely run to provide you with heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Burner gasket

Related codes

373

Your boiler has detected that it is not moving heat efficiently during its internal safety check, causing it to shut down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Heat exchanger
  • Temperature sensors
  • Circulation pump

Related codes

377

Your boiler's burner is having trouble automatically adjusting itself to ensure the gas is burning safely and efficiently.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control unit

Related codes

378

Your boiler is attempting to light but is failing to keep the flame burning steadily, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Venturi
  • PCB

Related codes

379

Your boiler is attempting to start but cannot detect the flame required to produce heat, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

380

Your boiler is failing to stay lit because it cannot reliably detect the flame, so it is shutting down for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ionisation electrode
  • Gas valve

Related codes

381

Your boiler has stopped because the flame inside went out while it was trying to heat your water or home.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

382

Your boiler has repeatedly failed to ignite and has now locked itself down for safety to prevent further issues.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

Showing 61–70 of 105
385

Your boiler has detected an internal electrical fault within its main control board which is preventing it from safely lighting the burner.

High Engineer only £300-500

Parts commonly replaced

  • HBMU Heat Management Unit
  • Main Control Board

Related codes

386

Your boiler has detected a critical internal failure within its main control computer, preventing it from starting safely.

High Engineer only £350-600

Parts commonly replaced

  • HBMU (Heat Management Unit)
  • Main Control Board

Related codes

387

Your boiler has detected an internal electrical safety issue and has shut down to prevent damage or potential danger.

High Engineer only £250-450

Parts commonly replaced

  • HBMU Heat Management Unit
  • Ionisation Electrode

Related codes

388

Your boiler's central control computer has encountered an internal error and has shut itself down as a safety precaution.

High Engineer only £350-600

Parts commonly replaced

  • HBMU (Heat Management Unit)
  • Control board

Related codes

395

Your boiler has detected an internal electrical fault that is preventing it from lighting the burner safely.

High Engineer only £250-450

Parts commonly replaced

  • Ionisation electrode
  • HBMU heat management unit

Related codes

396

Your boiler's main internal control computer has developed a serious hardware fault and is unable to manage the heating process safely.

High Engineer only £350-£650

Parts commonly replaced

  • HBMU Heat Management Unit
  • Electronic Control PCB

Related codes

399

Your boiler has detected an electrical fault within its main control sensor or the internal circuit board, preventing it from firing up safely.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation Electrode
  • HBMU Electronic Control Board
  • Wiring Harness

Related codes

400

Your boiler's main control unit has developed an internal electrical fault, meaning the computer that manages the heating system is no longer working correctly.

High Engineer only £450-£700

Parts commonly replaced

  • HBMU Heat Management Unit
  • Boiler Control PCB

Related codes

401

Your boiler has detected an electrical grounding issue with its internal flame monitoring system, which has caused it to shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation Electrode
  • HBMU Control Unit
  • Wiring Harness

Related codes

402

Your boiler's main internal computer has developed a serious electronic fault and can no longer control the heating properly.

High Engineer only £350-550

Parts commonly replaced

  • HBMU Heat Management Unit
  • Main PCB

Related codes

Showing 71–80 of 105
403

Your boiler has detected an electrical issue with the internal flame sensor or its main control board, preventing it from heating your home safely.

High Engineer only £180-£650

Parts commonly replaced

  • Ionisation electrode
  • HBMU Control Unit
  • Wiring Harness

Related codes

404

Your boiler's main control computer has developed a serious internal error and can no longer manage the heating process safely.

High Engineer only £450-£700

Parts commonly replaced

  • HBMU Heat Management Unit (Main PCB)
  • Wiring Harness

Related codes

405

Your boiler has detected an internal electrical problem with the sensors that monitor the flame, causing the system to shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation electrode
  • HBMU Control Unit (PCB)
  • Wiring harness

Related codes

406

Your boiler's main control computer has developed an internal electrical fault and can no longer manage the heating process safely.

High Engineer only £450-£700

Parts commonly replaced

  • HBMU Heat Management Unit (PCB)
  • Wiring harness

Related codes

408

Your boiler's main control computer has developed an internal electronic fault and can no longer manage the heating process.

High Engineer only £450-£700

Parts commonly replaced

  • HBMU Heat Management Unit (Main PCB)
  • Wiring Harness

Related codes

410

The boiler's main internal computer has developed a serious communication or hardware fault, preventing the unit from operating at all.

High Engineer only £450-£700

Parts commonly replaced

  • HBMU Heat Management Unit
  • Boiler Control PCB

Related codes

416

Your boiler has shut down because it thinks a safety sensor in the flue pipe is not fitted correctly, preventing the system from monitoring exhaust gases safely.

High Engineer only £90-180

Parts commonly replaced

  • Flue gas temperature sensor
  • Sensor retaining clip
  • Wiring harness

Related codes

417

Your boiler's main control computer has developed an internal electrical fault and is unable to manage the heating process.

High Engineer only £450-£650

Parts commonly replaced

  • HBMU Heat Management Unit (Main PCB)
  • Wiring Harness

Related codes

418

Your boiler's main control computer has developed an internal electrical fault and is unable to manage the heating process.

High Engineer only £350-£650

Parts commonly replaced

  • HBMU Heat Management Unit (Main PCB)
  • Wiring Harness

Related codes

425

Your boiler is having trouble connecting to the internet to set its internal clock, which may disrupt your heating schedules.

Low DIY-safe £0-60

What to check first

  1. Check your home Wi-Fi router is switched on and working
  2. Move your router closer to the boiler if possible or check for signal interference
  3. Open the ViCare app on your phone and follow the prompts to reconnect your boiler to the network

Parts commonly replaced

  • Wi-Fi Signal Booster
  • WiFi Communication Module

Related codes

Showing 81–90 of 105
446

Your boiler has detected a conflicting reading between its internal temperature sensors and has shut down as a safety precaution to prevent overheating.

High Engineer only £120-£240

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • High limit safety cut-out
  • Internal wiring harness

Related codes

447

Your boiler is having trouble controlling the flame correctly, causing it to shut down for safety.

High Engineer only £120-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Burner control unit

Related codes

448

Your boiler is struggling to correctly detect that the flame has ignited, causing it to shut down for safety purposes.

High Engineer only £140-320

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Burner control unit

Related codes

449

Your boiler's computer system has encountered an internal software timing error that is preventing it from running its startup sequence correctly.

High DIY-safe £120-450

What to check first

  1. Locate the power button on the front of the boiler control panel
  2. Press and hold the reset button (or power off) for at least 5 seconds
  3. Wait for the boiler to complete its reboot cycle to see if the software clears the error

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Display and Programming Unit

Related codes

450

Your boiler's computer has encountered an internal error while trying to process its operating software, causing the system to stop working.

High DIY-safe £350-650

What to check first

  1. Locate the reset button or menu option on the boiler control panel
  2. Press and hold the reset button for at least 3 seconds
  3. Wait for the boiler to restart and monitor if the code clears

Parts commonly replaced

  • Electronic Control Board (PCB)
  • Wiring Loom

Related codes

451

Your boiler's internal computer system has encountered a processing error and cannot follow its normal startup or operating sequence.

High DIY-safe £120-450

What to check first

  1. Locate the reset button (usually a 'R' or a power symbol) on the boiler control panel.
  2. Press and hold the reset button for at least 3 seconds.
  3. Wait up to 5 minutes for the boiler to complete its restart sequence.

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Wiring Loom

Related codes

452

Your boiler's internal computer has encountered a software timing error, causing it to stop running for safety.

High DIY-safe £100-250

What to check first

  1. Locate the power switch for the boiler and turn it off for 30 seconds.
  2. Turn the power back on and wait for the system to reboot.
  3. Press the Reset button on the control panel if the fault code persists.

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Main Interface Display

Related codes

453

Your boiler has detected a communication error between its internal controls and the burner, meaning it has safely shut down to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Control Unit
  • Wiring Harness

Related codes

454

Your boiler's computer has detected an internal configuration error that is preventing the burner from starting, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • HBMU Control Unit
  • PCB

Related codes

455

The boiler's internal computer has crashed or encountered a software glitch that is preventing it from managing its functions safely.

High DIY-safe £180-450

What to check first

  1. Turn the boiler power off at the fused spur switch
  2. Wait for 60 seconds
  3. Turn the power back on and press the 'Reset' button on the display panel

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Wiring Harness

Related codes

Showing 91–100 of 105
456

Your boiler's fan, which safely clears exhaust gases, is struggling to spin correctly or is stuck, causing the system to shut down for safety.

High Engineer only £280-550

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Burner control unit

Related codes

457

The fan that helps your boiler run safely is having trouble spinning or is stuck, which has caused your heating to stop working for safety reasons.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Burner gasket

Related codes

463

Your boiler is pulling its own exhaust fumes back into the air intake, which prevents the burner from operating safely and efficiently.

High Engineer only £120-350

Parts commonly replaced

  • Flue seals
  • Flue terminal
  • Burner gasket

Related codes

464

Your boiler is struggling to detect a stable flame because the internal sensor signal is too weak during its setup phase.

High Engineer only £120-£280

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner gasket

Related codes

467

Your boiler is struggling to get enough gas to operate properly when it tries to tune itself for efficient burning.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve (meter lever) is fully open
  2. If you have a prepayment meter, check that you have sufficient credit
  3. Check if other gas appliances, like a hob, are working correctly to rule out a wider gas supply issue

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Gas Pressure Regulator

Related codes

468

Your boiler's internal self-tuning system is detecting an unusual flame signal, which is preventing it from completing its safety checks and starting up correctly.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Burner control unit (PCB)

Related codes

471

Your boiler's internal sensor for measuring water pressure has lost electrical contact or is faulty, causing the system to stop working until it can safely read the pressure level again.

High Engineer only £140-£260

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Control unit PCB

Related codes

474

Your boiler's internal computer has encountered a software timing error or a communication glitch while trying to run its pre-set operation sequence.

Medium DIY-safe £100-350

What to check first

  1. Locate the power button or switch for the boiler.
  2. Turn the boiler off for 30 seconds and then turn it back on.
  3. Wait for the system to reboot and check if the code clears.

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • Wiring harness

Related codes

517

Your boiler has lost communication with its smart controls or internal sensors, meaning it cannot receive the correct instructions to operate.

High Engineer only £120-£350

Parts commonly replaced

  • PlusBus Cable
  • OpenTherm/PlusBus Gateway
  • External Room Thermostat
  • Electronic Control Board

Related codes

527

Your boiler's internal computer has been set up with the wrong configuration settings and does not know how to operate correctly.

High Engineer only £100-250

Parts commonly replaced

  • HBMU Control Unit
  • Coding Plug

Related codes

Showing 101–105 of 105
528

Your boiler's computer system has been configured with the wrong internal settings and cannot operate correctly because it doesn't recognize which model it is supposed to be.

High Engineer only £120-250

Parts commonly replaced

  • HBMU Control Unit
  • Coding Plug

Related codes

540

Your boiler has detected that waste water (condensate) is not draining away correctly, which is causing the burner to shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Condensate trap
  • Siphon
  • Drain hose

Related codes

544

Your boiler has lost the signal from a sensor for a secondary heating zone, so it has safely shut off that specific part of your home's heating to prevent overheating.

Medium Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

545

Your boiler has detected a faulty connection in a temperature sensor for a secondary heating zone, so it has stopped that zone from heating to prevent potential damage.

Medium Engineer only £150-250

Parts commonly replaced

  • Heating circuit flow temperature sensor
  • Wiring harness for mixer circuit

Related codes

738

Your boiler is connected to a smart heating control that hasn't been set up correctly in the system settings yet, so it is just waiting for the right instructions.

Low Engineer only £90-150

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