Low
18 on Viessmann Vitodens 100-W WB1C 19kW System Boiler

The boiler has lost the signal from its outside weather sensor, so it can't adjust heating to the weather and is running at a fixed setting instead, which is usually not an emergency but should be checked.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

System characteristics: Constant mode. Cause: Lead break, outside temperature sensor. Measures: Check the outside temperature sensor and lead (see page 51).

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 100 W Wb1c 5609059 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Switch off the boiler at its on/off switch and at the fused spur, then wait five minutes.Find the outside temperature sensor, usually a small white or grey box on a north or shaded outside wall, and check its cable for visible damage, chafing, or a cut where it enters the wall.If the sensor cable is accessible at the sensor end, check that its plug or connector is fully pushed in and not corroded. Do not open the boiler casing or touch any gas components.Switch the boiler back on and check whether the code clears. If it returns, leave the boiler running at its fixed setting and book a Viessmann-approved engineer to test the sensor and replace it or its lead.

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Related fault codes

All 26 fault codes on the Vitodens 100-W WB1C 19kW System Boiler

Seeing a different code? Every code this model can display, in one place.

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