What the manual says
Manufacturer manualSystem characteristics: Constant mode. Cause: Lead break, outside temperature sensor. Measures: Check the outside temperature sensor and lead (see page 51).
DIY fix possible
Switch off the boiler at its on/off switch and at the fused spur, then wait five minutes.Find the outside temperature sensor, usually a small white or grey box on a north or shaded outside wall, and check its cable for visible damage, chafing, or a cut where it enters the wall.If the sensor cable is accessible at the sensor end, check that its plug or connector is fully pushed in and not corroded. Do not open the boiler casing or touch any gas components.Switch the boiler back on and check whether the code clears. If it returns, leave the boiler running at its fixed setting and book a Viessmann-approved engineer to test the sensor and replace it or its lead.
Avoid the next call-out bill
A cover plan would handle faults like 18: no call-out fees, no surprise bills.
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Related fault codes
All 26 fault codes on the Vitodens 100-W WB1C 26kW Combi Boiler
Seeing a different code? Every code this model can display, in one place.