Low
F.299 on Viessmann Vitodens 200-W B2HF System

Your boiler has lost its internal time and date settings, which may disrupt your heating schedules.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Real-time clock fault

From this model's manual
Verified against the Viessmann Vitodens 200 W B2hf System installation & service manual, page 92.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the control panel on the front of the boilerNavigate to the 'Settings' menu using the touchscreenSelect 'Time and Date' and manually update them to the current valuesConfirm the changes and check if the fault code clears

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful