Low
Cd on Viessmann Vitodens 200-W B2KB-35

Your boiler is having trouble talking to its add-on internet and remote monitoring unit, but this usually doesn't stop your heating or hot water from working.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Communication error Vitocom 100, type GSM (KM-BUS)

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 200 W B2hb B2kb 5792013 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Find the small Vitocom 100 unit (usually mounted near the boiler or on a wall nearby) and check its status light is on.Switch off the power to the Vitocom 100 at its plug or socket, wait 30 seconds, then switch it back on and wait a few minutes for it to restart.Check that the thin communication cable between the Vitocom 100 and the boiler is firmly plugged in at both ends, and look for any visible damage.Check the boiler display again. If the Cd code returns, contact a Viessmann-registered engineer, as the Vitocom 100 or its cable may need replacing.

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Related fault codes

All 89 fault codes on the Vitodens 200-W B2KB-35

Seeing a different code? Every code this model can display, in one place.

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