Low
I.56 on Viessmann Vitodens 200-W B2KE-32

Your boiler is reporting that a separate heating control, such as a thermostat, timer or hot water cylinder sensor, is currently asking it to switch on, which is usually normal and not a sign of damage.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

External demand active

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 100 W Wb1a installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check your room thermostat and programmer or timer to confirm they are set as you expect, and that the heating is not scheduled to run when you do not want it to.Look at any hot water cylinder thermostat and check the cylinder is not calling for heat when it is already warm.Make sure any zone valves or external controls are not stuck open or on, then wait a few minutes and see whether the code clears by itself.If the code stays and the heating runs constantly, switch the boiler off at its isolator, wait 10 seconds, switch it back on, and check again. If it persists, contact a Gas Safe registered engineer.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

Monthly cover means no unexpected bills when your boiler breaks down.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 170 fault codes on the Vitodens 200-W B2KE-32

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful