Viessmann Vitodens 200-W B2KF Combi Fault codes & diagnostics

132 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2020-present
Download the Viessmann Vitodens 200-W B2KF Combi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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107 High 12 Medium 13 Low

All 132 documented codes

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A.11

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe

What to check first

  1. Locate the external filling loop, which is usually a flexible silver braided hose with one or two valves located underneath the boiler.
  2. Open the valves slowly to allow mains water to enter the system until the pressure gauge on the boiler front displays between 1.0 and 1.5 bar.
  3. Close the valves tightly and check for any visible leaks around the joints.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

A.12

Your boiler's internal clock has lost its backup power, which means your timed heating schedules may be lost if there is a power cut.

Low DIY-safe £5-15

What to check first

  1. Locate the control panel at the front of the boiler.
  2. Carefully remove the small circular battery cover on the Heat Management Unit (HMU).
  3. Replace the old CR2032 coin battery with a new one, ensuring the '+' side faces outwards.
  4. Refit the cover and reset the time and date on the display menu.

Parts commonly replaced

  • CR2032 Lithium Battery

Related codes

A.18

Your boiler has detected that waste water cannot drain away properly and is backing up inside the main heating unit.

High DIY-safe £100-250

What to check first

  1. Check the plastic drain pipe leading away from the boiler for any obvious blockages.
  2. If the pipe runs outside, check if it has frozen during cold weather and thaw it with warm (not boiling) water.
  3. Ensure the external termination of the pipe is not submerged in water or debris.

Parts commonly replaced

  • Condensate Trap
  • Condensate Pump
  • Heat Exchanger Gasket

Related codes

A.20

Your boiler is simply reminding you that the service interval setting could not be automatically enabled, but it will continue to provide heating and hot water as normal.

Low DIY-safe £0-120

What to check first

  1. Navigate to the main menu and enter the 'Service' section.
  2. Try to reset the service interval manually if the prompt appears.
  3. Acknowledge the notification by pressing OK to clear the message from the display.

Parts commonly replaced

  • None (Software setting/Maintenance requirement)

Related codes

A.21

Your boiler has detected that the water pressure inside your heating system is too high and has shut down to prevent damage.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator in your home, preferably one upstairs.
  2. Using a radiator bleed key, slightly open the bleed valve to release a small amount of water into a container.
  3. Monitor the pressure gauge on the front of your boiler until it drops back into the green zone (typically between 1.0 and 1.5 bar).
  4. Close the valve tightly once the pressure is correct.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop valve

Related codes

F.5

Your boiler has stopped working because it cannot correctly monitor the temperature of the water leaving the unit due to a sensor or wiring fault.

High Engineer only £140-£220

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

F.7

Your boiler has stopped producing hot water because it is failing to detect the demand for it, meaning you will currently only have cold water from your taps.

High Engineer only £150-300

Parts commonly replaced

  • Flow switch
  • DHW sensor
  • Diverter valve

Related codes

F.8

Your boiler is currently unable to produce hot water for your taps and showers.

High Engineer only £150-300

Parts commonly replaced

  • DHW flow sensor
  • Diverter valve
  • PCB

Related codes

F.9

Your boiler has lost connection with the sensor that measures the temperature of your hot water, meaning the system cannot safely heat water for your taps.

High Engineer only £120-£210

Parts commonly replaced

  • DHW outlet temperature sensor (NTC)
  • Connecting cable harness

Related codes

F.10

Your boiler has detected a fault with the sensor that monitors the temperature of your hot water, meaning the teaps may not provide heat correctly.

High Engineer only £120-190

Parts commonly replaced

  • DHW outlet temperature sensor (NTC)
  • Wiring harness

Related codes

Showing 11–20 of 132
F.11

Your boiler's sensor is having trouble communicating with the external solar panel system, meaning your home is currently not using solar energy to assist with your hot water or heating.

Low Engineer only £120-250

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness
  • Solar control module

Related codes

F.12

Your boiler is reporting that it is not receiving heat from your solar water heating panels, meaning you will rely entirely on the gas boiler for your hot water.

Low Engineer only £120-250

Parts commonly replaced

  • Solar temperature sensor
  • Solar pump
  • Solar controller

Related codes

F.13

Your boiler has lost its connection to the sensor that measures the temperature outside, which may cause your heating to behave unpredictably.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Wiring harness

Related codes

F.14

Your boiler is having trouble communicating with the outdoor sensor that monitors the weather, which can lead to inefficient heating as the system doesn't know how hard it needs to work.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor (NTC)
  • Sensor wiring harness

Related codes

F.15

Your boiler has lost the ability to communicate with your solar heating system or auxiliary heat source, meaning you are relying solely on your main boiler for all hot water and heating.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar sensor
  • Communication module
  • Wiring harness

Related codes

F.16

Your boiler is struggling to detect or process energy from your solar thermal panels, meaning it is currently relying solely on its internal burner to heat your water.

Low Engineer only £120-250

Parts commonly replaced

  • Solar cylinder temperature sensor
  • Collector sensor
  • Solar circuit pump

Related codes

F.29

Your boiler has lost communication with a temperature sensor that monitors the water flow between different parts of your heating system.

Medium Engineer only £120-220

Parts commonly replaced

  • Low loss header NTC sensor
  • Sensor wiring harness
  • Plug-in connector

Related codes

F.30

Your boiler has detected a faulty or damaged temperature sensor that monitors the water flow between different parts of your heating system.

High Engineer only £120-190

Parts commonly replaced

  • Low Loss Header Temperature Sensor (NTC)
  • Sensor wiring harness

Related codes

F.49

Your boiler has detected an internal communication error and has locked itself out to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Communication cable
  • Control unit

Related codes

F.50

Your boiler has detected an internal issue and shut down for safety to prevent damage or dangerous operation.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Main control board

Related codes

Showing 21–30 of 132
F.57

Your boiler's internal computer is not receiving or recognizing input from your wall-mounted thermostat, so it has reverted to a basic default setting to keep your home warm.

Low DIY-safe £80-150

What to check first

  1. Check if your thermostat or heating controller has power or needs new batteries.
  2. Ensure your thermostat is correctly paired or wired to the boiler's receiver.
  3. Restart the boiler using the on/off switch to force it to re-establish the connection.

Parts commonly replaced

  • Thermostat unit
  • Communication cable
  • Wireless receiver

Related codes

F.58

Your boiler is currently ignoring the temperature settings from your wall thermostat and is running based solely on its own internal temperature calculations.

Low Engineer only £120-250

Parts commonly replaced

  • Communication module
  • External temperature sensor
  • Main control board

Related codes

F.59

Your boiler has stopped working because the flame has failed to light or stay lit during the startup process.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

F.62

Your boiler has detected an internal error during the ignition process and has safely shut itself down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Ionisation electrode

Related codes

F.63

Your boiler has detected an internal issue with its electronic control system that prevents it from starting the burner safely.

High Engineer only £250-500

Parts commonly replaced

  • Main PCB
  • Burner control unit

Related codes

F.67

Your boiler has detected an internal issue during the ignition process and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Burner control unit

Related codes

F.68

Your boiler has detected an issue with the combustion process or air supply and has safely shut itself down to prevent any unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Fan
  • Gas valve
  • Flue system components
  • PCB

Related codes

F.69

Your boiler has detected a safety-related issue with the internal combustion system and has automatically locked itself out to prevent further operation.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

F.70

Your boiler has detected a serious internal communication error between its electronic components, meaning it cannot safely start or continue running.

High Engineer only £250-500

Parts commonly replaced

  • Main PCB
  • Programming Unit (Coding Card)

Related codes

F.71

Your boiler has detected an internal issue with the temperature sensor, causing it to stop operating to ensure safety.

High Engineer only £150-300

Parts commonly replaced

  • Flow temperature sensor
  • Control unit (PCB)

Related codes

Showing 31–40 of 132
F.72

Your boiler has detected an issue with the water temperature sensor or flow, causing it to shut down for safety to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature sensor
  • Flow sensor
  • Main circuit board

Related codes

F.73

Your boiler has detected an issue with the pressure sensor and has safely shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

F.74

Your boiler has switched itself off because the water pressure in the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the internal or external filling loop (usually two braided silver hoses or blue handles under the boiler).
  2. Slowly open the valves until you hear water flowing and watch the pressure gauge.
  3. Close both valves tightly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • System pressure sensor
  • Expansion vessel

Related codes

F.77

Your boiler's internal computer brain is struggling to remember its settings, which means the system cannot start up safely until the memory is checked or restored.

High Engineer only £250-£650

Parts commonly replaced

  • Burner Control Unit
  • PCB (Main Circuit Board)
  • Coding Plug

Related codes

F.89

Your boiler has detected an internal communication or sensor issue that is preventing it from starting up, resulting in a complete loss of both heating and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Control board
  • Wiring harness
  • Pressure sensor

Related codes

F.91

Your boiler has detected an issue with an external component or accessory and has switched to a restricted emergency operating mode to keep you running.

Medium Engineer only £120-250

Parts commonly replaced

  • Extension module
  • Wiring harness
  • Sensor

Related codes

F.92

Your boiler's internal computer brain is having trouble talking to its electrical control module, causing the system to shut down.

High Engineer only £180-450

Parts commonly replaced

  • ADIO Electronics Module
  • Communication Ribbon Cable
  • Main PCB

Related codes

F.94

Your boiler's internal computer modules are having trouble communicating with each other, which has caused the system to stop working.

High Engineer only £180-450

Parts commonly replaced

  • SDIO Electronics Module
  • SM1A Extension Module
  • Internal Wiring Harness

Related codes

F.100

Your boiler has stopped working because of an internal electrical communication failure between the control board and its connected components.

High Engineer only £180-450

Parts commonly replaced

  • Electronic Control Unit (PCB)
  • PlusBus Communications Module
  • Wiring Harness

Related codes

F.104

Your boiler's external control accessory is experiencing a communication error, which means it cannot properly coordinate with your heating system settings.

Medium Engineer only £120-250

Parts commonly replaced

  • EM-EA1 Extension Module
  • Internal Communication Ribbon Cable

Related codes

Showing 41–50 of 132
F.142

Your boiler has detected a problem with the burner flame and has safely shut itself down to prevent any unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

F.160

Your boiler has detected an internal issue and has safely shut itself down to prevent any damage or potential safety hazards.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control unit

Related codes

F.161

Your boiler has detected an issue preventing the burner from staying lit, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Main PCB

Related codes

F.163

Your boiler has detected an issue that is preventing the burner from staying lit, meaning you likely have no heating or hot water until this is resolved.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Printed Circuit Board

Related codes

F.182

Your boiler is currently unable to provide hot water to your taps and showers.

High Engineer only £150-350

Parts commonly replaced

  • DHW Flow Sensor
  • Diverter Valve Actuator
  • Control Board

Related codes

F.183

Your boiler is failing to detect or process the demand for hot water, meaning you currently have no hot water available from your taps or shower.

High Engineer only £150-350

Parts commonly replaced

  • DHW flow switch
  • DHW sensor
  • Control board

Related codes

F.184

Your boiler has detected an issue with the burner process and has shut down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

F.185

Your boiler has detected an issue preventing it from lighting the flame, which means your heating and hot water have stopped working.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionization electrode

Related codes

F.299

Your boiler's internal clock has lost its settings or is failing to keep time correctly, which may affect your heating schedules.

Low DIY-safe £0-120

What to check first

  1. Navigate to the main menu on the boiler's control panel
  2. Select 'Settings' and then 'Time and Date'
  3. Manually correct the time and date and press OK to save

Parts commonly replaced

  • Buffer battery
  • HMI control unit

Related codes

F.342

Your boiler has detected a communication issue with its internal burner control module, causing it to stop producing both heat and hot water as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Burner control unit
  • Wiring harness
  • Main PCB

Related codes

Showing 51–60 of 132
F.345

Your boiler has switched itself off because it has detected that it is getting far too hot, which is a safety feature to prevent damage.

High Engineer only £120-350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Heat exchanger (requires cleaning)

Related codes

F.346

Your boiler has detected an internal issue and has safely shut itself down to prevent any damage or danger.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control board

Related codes

F.348

Your boiler has detected an internal issue that is preventing it from lighting the burner safely, so it has shut itself down to prevent further problems.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Burner control unit

Related codes

F.349

Your boiler has detected an internal error preventing the burner from lighting, which means you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main circuit board

Related codes

F.350

Your boiler has detected an issue with the combustion process or ignition and has automatically locked itself out for safety reasons, meaning it will not produce heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Control board

Related codes

F.351

Your boiler has detected an internal issue and has safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • PCB

Related codes

F.352

Your boiler has detected an internal issue and has shut itself down to prevent unsafe operation, meaning it is currently unable to provide heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

F.353

Your boiler has detected an issue with the combustion process and is temporarily turning itself off to ensure your safety before automatically trying to restart.

Medium Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • PCB

Related codes

F.354

Your boiler has detected an issue with the internal combustion process and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control board
  • Ignition lead

Related codes

F.355

Your boiler has stopped because it thinks it sees a flame before it has even tried to light, which is a safety precaution to prevent incorrect operation.

High Engineer only £140-£350

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Burner control unit (PCB)

Related codes

Showing 61–70 of 132
F.357

Your boiler has detected an internal issue and has safely shut itself down to prevent operation while it is not functioning correctly.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control board

Related codes

F.359

Your boiler has detected an internal issue and has safely shut down the burner to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control unit

Related codes

F.361

Your boiler is trying to light, but it cannot detect a flame and has shut down as a safety precaution.

High DIY-safe £120-350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open
  2. Check if other gas appliances in your home (like a hob) are working
  3. Press the Reset button on the boiler control panel once

Parts commonly replaced

  • Ionisation electrode
  • Ignition leads
  • Gas valve
  • PCB (Control unit)

Related codes

F.365

Your boiler has detected an internal issue that is preventing the burner from lighting, which means you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition transformer
  • Main control board

Related codes

F.366

Your boiler has detected an internal issue and has safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Burner unit
  • Ignition electrode
  • Control board

Related codes

F.367

Your boiler has detected that the burner is not working correctly and has shut down for safety reasons to prevent incomplete combustion.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control unit

Related codes

F.369

Your boiler has detected an internal combustion error and has shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ionization electrode
  • Gas valve
  • Burner control unit

Related codes

F.370

Your boiler has detected an internal error preventing the flame from starting or staying lit, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control unit

Related codes

F.372

Your boiler has detected an internal issue and has safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Ignition transformer
  • Flame rectification probe

Related codes

F.373

Your boiler has detected an internal issue and has safely shut itself down to prevent any further problems.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

Showing 71–80 of 132
F.377

Your boiler has detected an issue preventing it from lighting the flame, which means your heating and hot water will not work until the fault is resolved.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.378

Your boiler has detected an issue with the fuel-air mixture during the ignition process, meaning it cannot safely start the burner to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Gas-air ratio controller
  • Venturi

Related codes

F.379

Your boiler has detected an internal issue that is preventing it from igniting, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Ignition transformer
  • Gas valve

Related codes

F.380

Your boiler has detected an internal error preventing it from firing up, so it has safely shut itself down to prevent further issues.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control unit (PCB)

Related codes

F.381

Your boiler has detected an internal error preventing it from firing up, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control unit

Related codes

F.382

Your boiler has detected an internal issue and has safely shut down to prevent further problems.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

F.383

Your boiler has detected an internal error preventing it from safely igniting and is currently shutting down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Control unit
  • Ignition transformer
  • Ionisation electrode

Related codes

F.384

Your boiler has detected a internal communications error between its main parts and has shut down for safety to prevent further damage.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Communication cable
  • Wiring harness

Related codes

F.385

Your boiler has stopped working because it has detected an internal issue and shut itself down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.386

Your boiler has detected an issue with the combustion process or internal communication, causing it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Control unit

Related codes

Showing 81–90 of 132
F.387

Your boiler has detected an internal issue and has safely shut itself down to prevent any further problems.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

F.388

Your boiler has detected an issue that is preventing the burner from igniting, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Main control board

Related codes

F.395

Your boiler has detected an internal issue and has safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main PCB

Related codes

F.396

Your boiler has detected an internal issue and has safely shut itself down to prevent operation while it is not functioning correctly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.399

Your boiler has stopped working because it has detected a general issue with the burner's operation that it cannot resolve on its own.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Main control unit (PCB)

Related codes

F.400

Your boiler has detected an internal error preventing it from lighting the flame, which means your heating and hot water have stopped working.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.401

Your boiler has detected an internal issue and has safely shut itself down to prevent any further problems.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
  • Ionisation probe

Related codes

F.402

Your boiler has detected an internal error that has forced it to stop working for your safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board (PCB)

Related codes

F.403

Your boiler has detected an internal error preventing the flame from starting, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Main circuit board

Related codes

F.404

Your boiler has detected an issue with the combustion process and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control unit

Related codes

Showing 91–100 of 132
F.405

Your boiler has detected an internal issue that is preventing it from lighting safely, so it has shut itself down to prevent further problems.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition transformer
  • Gas valve
  • Main PCB

Related codes

F.406

Your boiler has stopped working because it failed to light or maintain a flame, and it has now locked itself for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

F.408

Your boiler has detected an issue with the combustion process and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Ignition transformer

Related codes

F.410

Your boiler's main internal computer has encountered a critical communication failure and can no longer safely control the burner.

High Engineer only £450-£700

Parts commonly replaced

  • BCU Burner Control Unit
  • E3 Control Mainboard

Related codes

F.416

Your boiler has shut down because it detects that a safety heat sensor is not in the correct position, which prevents it from monitoring exhaust gases safely.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Sensor retaining clip
  • Wiring harness

Related codes

F.417

Your boiler has detected an internal issue and has safely shut itself down to prevent any damage or danger.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Ignition transformer
  • Main PCB

Related codes

F.418

Your boiler has stopped working because of an internal electrical connection issue that is preventing the burner from firing safely.

High Engineer only £120-280

Parts commonly replaced

  • Low voltage wiring harness
  • Internal 24V power supply cable
  • Control PCB

Related codes

F.425

Your boiler's computer is currently unable to communicate with its internal components to coordinate the heating process, causing the system to stop working temporarily.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Communication cable
  • Control unit

Related codes

F.446

Your boiler has detected an internal issue with the burner process and has shut down for safety to prevent improper combustion.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner assembly
  • Control board

Related codes

Showing 101–110 of 132
F.447

Your boiler has detected an internal safety issue and has shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition transformer
  • Main control board

Related codes

F.448

Your boiler has detected an internal issue and has safely shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Ignition transformer
  • Gas valve
  • Main PCB

Related codes

F.449

Your boiler has detected an internal error preventing it from lighting the flame, which means your heating and hot water have stopped working.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.450

Your boiler has detected an issue with the burner's operation and has safely shut itself down to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.451

Your boiler has detected an issue with the burner ignition or combustion process and has safely shut itself down to prevent operation until a technician checks it.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner assembly
  • Ionisation electrode

Related codes

F.452

Your boiler has detected an internal issue and has safely shut itself down to prevent further operation while the fault is present.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main PCB

Related codes

F.453

Your boiler has detected an issue preventing it from lighting the flame, so it has shut down as a precaution to keep your home safe.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control unit

Related codes

F.454

Your boiler has detected an issue with the combustion process and has safely shut itself down to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Ionisation probe
  • Burner gasket

Related codes

F.455

Your boiler has detected an internal issue and has safely shut itself down to prevent further problems.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F.456

Your boiler has detected an internal issue and has safely shut itself down to prevent potential damage or unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Control board

Related codes

Showing 111–120 of 132
F.457

Your boiler has detected an internal issue and has safely shut itself down to prevent any risk while it is not operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

F.458

Your boiler has stopped working because it cannot communicate properly with its internal controller, causing it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Communication cable
  • Main PCB

Related codes

F.462

Your boiler has detected a problem with the burner system and has safely shut itself down to prevent further issues.

High Engineer only £150-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Burner control unit

Related codes

F.463

Your boiler has detected an issue with the burner process and has shut itself down as a safety precaution to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Burner control unit

Related codes

F.464

Your boiler has detected an internal issue and has safely shut itself down to prevent any potential damage or safety concerns.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Ignition transformer
  • Wiring harness

Related codes

F.467

Your boiler has detected an internal issue and has safely shut itself down to prevent further problems.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control unit

Related codes

F.468

Your boiler has detected an issue with the internal communication system, causing it to shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Communication wiring harness
  • Expansion module

Related codes

F.471

Your boiler is currently not receiving a signal from your thermostat or internal timer to start heating your home or water.

Medium Engineer only £120-250

Parts commonly replaced

  • Communication Module
  • Main Control Unit
  • External Controls Interface

Related codes

F.473

Your boiler is currently idle because it has not received a signal from your thermostat or hot water tap to start producing heat.

Low DIY-safe

What to check first

  1. Check your room thermostat is set higher than the current room temperature.
  2. Ensure your heating timer or smart controller is set to 'On'.
  3. Open a hot water tap to see if the boiler fires up for hot water demand.

Related codes

F.474

Your boiler has detected a persistent issue with the burner ignition or flame, preventing it from heating your water or home safely.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Control board

Related codes

Showing 121–130 of 132
F.517

Your boiler is having trouble communicating with its external thermostat or remote controller, meaning it cannot receive instructions on when to turn the heating on or off.

Medium Engineer only £120-250

Parts commonly replaced

  • External controller
  • Communication module
  • Wiring harness

Related codes

F.527

Your boiler has detected an issue with the burning process and has automatically shut down to keep your home safe.

High Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Control board
  • Flue gas sensor

Related codes

F.528

Your boiler has detected an internal issue with the burner process and has safely shut itself down to prevent further problems.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control unit

Related codes

F.530

Your boiler's solar water heating connection is not working correctly, but the boiler should continue to provide heating and hot water as normal.

Low Engineer only £120-250

Parts commonly replaced

  • Solar sensor
  • Solar pump module
  • Wiring harness

Related codes

F.540

Your boiler has stopped working because it failed to start up or stay on safely.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Control board

Related codes

F.544

Your boiler has detected an issue with how it manages the temperature of the water being sent to your radiators, causing it to temporarily restrict the flow.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixing valve actuator
  • Heating circuit mixer motor

Related codes

F.545

Your boiler has detected that the valve responsible for controlling the temperature of your heating water has closed unexpectedly, meaning your radiators may not get warm.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixing valve actuator
  • Mixing valve
  • Heating circuit control board

Related codes

F.546

Your boiler has detected an issue with the valve that regulates your heating temperature, causing it to shut off to prevent potential overheating.

High Engineer only £180-350

Parts commonly replaced

  • Mixing valve motor
  • Heating circuit mixing valve
  • Control board

Related codes

F.547

Your boiler has detected an issue with the mixing valve that controls your water temperature, causing it to shut down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • Mixing valve actuator
  • Mixer valve assembly
  • PCB

Related codes

F.548

Your boiler has detected that the valve responsible for controlling the temperature of your radiators has stopped moving, meaning it cannot adjust your heating correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixing valve actuator
  • Mixing valve assembly
  • PCB

Related codes

Showing 131–132 of 132
F.549

Your boiler has detected a communication issue with a mixing valve, causing it to shut off to prevent potential overheating or inefficiency.

Medium Engineer only £150-300

Parts commonly replaced

  • Mixing valve actuator
  • Mixing valve assembly
  • PCB

Related codes

I.57

Your boiler has received an external signal to stop running, likely from a smart thermostat, heat pump interface, or safety switch that is temporarily preventing it from firing up.

High DIY-safe £0-120

What to check first

  1. Check if your thermostat or heating controller is set too low or has run out of batteries.
  2. Ensure any external switches or 'Frost Stat' units haven't been triggered by mistake.
  3. Restart the boiler using the power button to see if the external signal clears.

Parts commonly replaced

  • External Thermostat
  • Wiring Centre
  • Communication Module

Related codes

8 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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