What the manual says
Manufacturer manualCommunication error, remote control Vitotrol heating circuit 1 (without mixer)
DIY fix possible
Check the batteries in the room thermostat (Vitotrol remote control) and replace them if they are low or flat.Make sure the thermostat is within range of the boiler's receiver and that nothing metal or a new electrical device sits between them.Turn the boiler off at its on/off switch, wait about 30 seconds, then turn it back on and see if the code clears.If the fault remains, check the thermostat's connection cable at the thermostat and at the boiler's control terminals, but do not open the boiler casing. Contact a Viessmann-registered engineer if the code returns.
Avoid the next call-out bill
A cover plan would handle faults like bC: no call-out fees, no surprise bills.
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Related fault codes
All 82 fault codes on the Vitodens 200-W WB2C 35kW Combi
Seeing a different code? Every code this model can display, in one place.