High Warning
7E:0 on Viessmann Vitodens 200-W

Your boiler has been incorrectly set to a multi-boiler configuration even though it is operating as a single unit.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Without flue gas cascade

What causes this fault?

This fault occurs when the boiler's internal computer has been told to look for other boilers to work alongside, but it cannot find any connected. It is usually triggered by an incorrect setting during a software update or if the wrong configuration code was entered when the main circuit board was replaced. Essentially, the boiler is waiting for communication from a 'team' of units that does not exist.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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