Low
CF on Viessmann Vitodens 300 WB3A 49kW

Your boiler is having trouble 'talking' to its internal Wi-Fi or internet connection module, which may prevent you from controlling it via apps or external thermostats.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Communications fault-LON communication module

From this model's manual
Verified against the Viessmann/Viessmann Vitodens 300 Wb3a 49 66kw 5862570 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board loses its digital connection with the internal Wi-Fi or communication module. It is usually caused by a loose wiring plug, a software glitch in the module, or a hardware failure on the communication board itself.

DIY fix possible

Turn the boiler off at the main power switch for 30 seconds, then turn it back on to reboot the electronics.Check your home internet router is working correctly and within range of the boiler.Verify that any external smart thermostats or bridges are powered on and connected.

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Related fault codes

All 90 fault codes on the Vitodens 300 WB3A 49kW

Seeing a different code? Every code this model can display, in one place.

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