Medium Warning
40 on Viessmann Vitodens 333

Your boiler has detected a faulty temperature sensor in one of your heating zones, which is preventing that specific circuit from getting warm.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Mixer closes - Heating circuit M2 flow temperature sensor shorted out

What causes this fault?

This fault occurs when the boiler loses connection with the sensor responsible for measuring the water temperature in your underfloor heating or radiator circuit. The most common reason is that the sensor's internal wiring has failed or short-circuited, meaning the boiler can no longer safely regulate the heat for that zone. Because the control unit doesn't know how hot the water is, it closes the mixing valve as a safety precaution to prevent overheating.

This fault often becomes apparent during the first cold spell of autumn when the heating is switched on after being idle all summer, putting strain on aging electronic sensors.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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