BoilerFaultCodes.com
CE Medium Warning

Your boiler is having trouble 'talking' to an add-on device, such as an extra heating controller or an external sensor module.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Control mode - Communication error-ext. extension

What causes this fault?

This fault occurs when the boiler's main brain loses its connection with an external accessory, such as a specialist wiring centre or an extra heating zone controller. It is usually caused by a loose connection in the communication wiring or a circuit failure within the plug-in module itself, preventing the two devices from sharing data. In some cases, a power surge may have 'scrambled' the communication line, causing the boiler to lose track of the connected equipment.

Typical repair cost £100-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like CE — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Viessmann Vitodens 333 is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes