Common problems guide

The most common Vokera Compact A problems

The faults most likely to send a Vokera Compact A into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

12 documented codes
6 most common
1 DIY-safe checks
5 engineer needed

The 6 most common faults

01
A04 High DIY-safe

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

What to try first

Locate the filling loop (a flexible metal hose) underneath your boiler or near your airing cupboard.Open the valves on the filling loop slowly to let water into the system.Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (usually between 1 and 1.5 bar).Close both valves tightly to stop the flow of water.

Est. cost
£80-150
Parts
Pressure relief valve, Expansion vessel, Filling loop
Full guide for A04
02
A01 High Engineer

Your boiler has failed to light the flame needed to produce heat or hot water, and it has locked itself out for safety.

Est. cost
£120-250
Parts
Ignition electrode, Gas valve, PCB
Full guide for A01
03
A02 High Engineer

Your boiler has detected that it is running too hot and has safely shut itself down to prevent damage.

Est. cost
£120-250
Parts
Limit thermostat, NTC thermistor, Pump
Full guide for A02
04
A03 High Engineer

Your boiler is struggling to detect that the internal fan, which clears exhaust gases, is spinning correctly.

Est. cost
£150-£250
Parts
Fan assembly, Printed Circuit Board (PCB), Wiring harness
Full guide for A03
05
A06 High Engineer

Your boiler is struggling to detect the temperature of your hot water, so it has stopped providing it to prevent the system from overheating.

Est. cost
£120-200
Parts
DHW NTC thermistor sensor, Wiring harness
Full guide for A06
06
A07 High Engineer

Your boiler is not reading its internal water temperature correctly, causing it to shut down to prevent overheating.

Est. cost
£120-180
Parts
Flow NTC Thermistor, Wiring harness
Full guide for A07

on the Vokera Compact A

Pressure relief valveExpansion vesselFilling loopIgnition electrodeGas valvePCB

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Vokera shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

Avoid the next call-out bill

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See the full 12-code list for the Vokera Compact A