Medium
FIL on Vokera Vibe Max

Your boiler has detected that the internal components responsible for transferring heat need professional cleaning to restore efficiency.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Clean primary heat exchanger

From this model's manual
Verified against the Vokera Vibe Max installation & service manual, page 8.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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