Vokera Vision Combi 25C / 30C Fault codes & diagnostics

10 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 25-30 kW 2012 onwards Discontinued
GC Number 47-364-10

Replaced by: Vision Plus

Download the Vokera Vision Combi 25C / 30C manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
8 High 1 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-364-10 Vision 25C 2012–present

All 10 documented codes

Tap any card for details

A01

Your boiler has failed to light the flame needed to heat your home's water, which means both your heating and hot water are currently unavailable.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB (Printed Circuit Board)

Related codes

A02

Your boiler has detected that the water inside the system has become dangerously hot and has safely shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Limit thermostat
  • Primary flow sensor
  • Pump

Related codes

A03

Your boiler has detected that the internal fan responsible for safely exhausting fumes is not rotating correctly or reporting its speed, so it has shut down to keep you safe.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

A04

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop (a flexible silver hose) underneath the boiler.
  2. Open the small black or chrome valve taps attached to the loop until you hear water entering the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone, typically between 1.0 and 1.5 bar.
  4. Close both valves tightly and ensure the pressure remains steady.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure transducer

Related codes

A06

Your boiler is having trouble detecting the temperature of the water for your taps and shower, which means the hot water may be inconsistent or stop working altogether.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor

Related codes

A07

Your boiler has detected that the water inside the heating system is getting too hot or that the temperature sensors aren't reading correctly, so it has safely shut itself down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Primary NTC Thermistor
  • PCB

Related codes

A08

Your boiler has detected that the water temperature coming back into the unit is being read incorrectly or is running hotter than it should be, causing the system to stop working safely.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC Thermistor
  • Control PCB

Related codes

A09

Your boiler has detected that the temperature of the exhaust gases leaving the unit is higher than it should be, so it has shut itself down to stay safe.

High Engineer only £120-£250

Parts commonly replaced

  • Flue gas sensor
  • NTC thermistor
  • Main PCB

Related codes

A77

Your boiler is struggling to accurately monitor its own internal water temperature, so it has stopped working to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

3 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.