9797 High

Vokera 9797 Fault Code

The Vokera 9797 fault code means: your boiler is signalling that the gas supply tap underneath the unit is likely turned off or is not supplying enough gas to the system.. It appears on 1 Vokera model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Gas Service Cock
Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 9797: no call-out fees, no surprise bills.

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Vokera models that show the 9797 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Vokera 9797 fault code information on this page is sourced and cross-checked against the official Vokera service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026