A02 High

Vokera A02 Fault Code

The Vokera A02 fault code means: your boiler has tried to start several times but cannot light the gas to begin heating.. It appears on 4 Vokera models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Too many failed ignitions

What causes the Vokera A02 fault?

This fault occurs when the boiler's control system attempts to light the burner several times but fails to detect a stable flame. The most common reasons are a lack of gas reaching the unit, worn-out spark electrodes that can no longer create a light, or a dirty sensor that cannot 'see' the flame even if it has ignited.

This fault is more common during the first cold snap of winter, as debris in the gas line or moisture on the electrodes can prevent ignition after the boiler has been inactive over summer.

Typical repair cost £100-£350 (including labour)

DIY fix possible

Check that your gas emergency control valve is in the 'on' positionIf you have a pre-payment meter, check that you have sufficient creditPress the reset button or turn the selector switch to 'OFF/RESET' for 5 seconds and then back to 'ON'

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Vokera models that show the A02 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Vokera A02 fault code information on this page is sourced and cross-checked against the official Vokera service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026