Vokera E038 Fault Code
The Vokera E038 fault code means: your boiler has detected that the gas is not burning correctly when running at full strength, so it has shut down for safety.. It appears on 3 Vokera models in our database.
Technical description: COMBUSTION CHECK FAILED HIGH POWER
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Avoid the next call-out bill
A cover plan would handle faults like E038: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.
Vokera models that show the E038 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Vokera E038 fault code information on this page is sourced and cross-checked against the official Vokera service / installation manuals for each affected model.
- Vokera Pinnacle Combi manual (PDF)
- Vokera Pinnacle System manual (PDF)
- Vokera Synergy System manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026