High Lockout
4x on Vokera Easi-Heat 25

Your boiler has detected that the water pressure is too low for it to operate safely and has shut down to protect the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault codes 4x appear if the pressure in the boiler is low.

What causes this fault?

This fault occurs when the internal water pressure drops below the minimum level required for the boiler to circulate heat safely. It is usually caused by a small leak in the radiator system, air being bled from the radiators, or a failing component like the expansion vessel losing its charge.

This issue often appears in autumn when homeowners turn their heating back on for the first time, as the change in temperature and pressure can highlight small leaks or air pockets that developed over the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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