High Lockout
80-83 on Vokera Easi-Heat 25

Your boiler has detected a problem with its internal brain or main control panel, preventing it from functioning correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

internal fault

What causes this fault?

This fault occurs when the boiler's main control board suffers a hardware failure or loses the ability to communicate with the internal sensors. The most common reason is electrical component degradation over time, which prevents the 'brain' of the unit from safely managing the ignition and heating process.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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