High Lockout
E090 on Vokera Evolve

Your boiler has sensed that the exhaust fumes are getting too hot and has shut down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue gases over temperature probe

What causes this fault?

This fault occurs when the internal temperature of the exhaust gases exceeds safe limits, potentially causing damage to the boiler's internal plastics. The most common reasons are a build-up of debris or limescale inside the heat exchanger, which prevents heat from transferring to the water, or a failure of the internal insulation panels meant to contain the burner's heat.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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