BoilerFaultCodesYour boiler has failed to light the gas burner, which means you will not have any heating or hot water at the moment.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Failure to ignite
What causes this fault?
This fault occurs when the boiler tries to light the gas three times but fails to detect a flame. The most common reasons are a disruption to your gas supply, a worn-out ignition spark, or a component failure that prevents the gas from flowing correctly into the burner.
This fault is slightly more common during the first cold snap of winter when components that have been sitting idle over summer are suddenly put under heavy strain.
DIY fix possible
Check if other gas appliances, like a cooker, are working to ensure gas is reaching the property.Press the 'Reset' button and hold it for a few seconds to try and restart the ignition sequence.Verify that your gas meter has credit if you use a pre-payment meter.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 01 — no call-out fees, no surprises.
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Vokera Linea Max is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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