The 4 most common faults
01
Appliance fires then lockouts Engineer
Incorrect gas pressure or Flue blocked or broken
Full guide for Appliance fires then lockouts02
Appliance wont fire Engineer
External wiring fault, Insufficient system pressure, or Blown fuse
Full guide for Appliance wont fire03
Appliance stays fired after time clock/programmer has switched off Engineer
External wiring fault or Faulty motorised valve
Full guide for Appliance stays fired after time clock/programmer has switched off04
Appliance fires but no circulation Engineer
Service valves closed, Defective motorised valve, Defective external wiring, or Air in system/boiler
Full guide for Appliance fires but no circulationCall a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Vokera shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue