High Lockout
PressureGauge < 0.5 BAR on Vokera Mynute 23E

Your boiler has stopped working because the water level inside the system has dropped too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Should the pressure fall below 0.5 BAR, the boiler shuts off automatically.

What causes this fault?

This fault occurs when the sealed water circuit loses its required pressure, usually due to a small leak in the pipework or at a radiator valve. It can also happen if the expansion vessel has lost its internal air charge, causing water to be forced out of the safety discharge pipe.

This issue often surfaces when you turn your heating back on for autumn, as the sudden change in temperature and pressure can highlight minor leaks that weren't visible in the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful