Your boiler has detected an issue with the sensor that measures the temperature of the water leaving the unit, causing it to shut down as a safety precaution.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: NTC Thermistor (Flow) fault
What causes this fault?
This fault occurs when the boiler's internal computer receives an incorrect or missing signal from the sensor that monitors hot water leaving the unit. The most common reason is that the sensor has physically failed or developed a short circuit, though it can also be caused by loose or damaged electrical connections between the sensor and the main control board.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 06 — no call-out fees, no surprises.
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Vokera Mynute 28E / 35E is discontinued — time for a new one?
Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.
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