High Lockout
07 on Vokera Mynute 28E / 35E

Your boiler has stopped working because a sensor that monitors water temperature has likely broken or disconnected.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault code 07 appears if the thermistor has developed a fault.

What causes this fault?

This fault occurs when the internal sensor responsible for monitoring the temperature of your hot water fails to send a reliable signal to the main control board. The most common reason is that the sensor has electronically burnt out or developed a loose connection, meaning the boiler can no longer safely regulate heat and must shut down to prevent overheating.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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