High
09 on Vokera Mynute 28E / 35E

Your boiler has detected a critical internal error that prevents it from operating safely, so it has shut down to protect itself.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Boiler fault. Call engineer.

From this model's manual
Verified against the Vokera Mynute 28e 35e installation & service manual, page 47.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's main control board suffers an internal electronic failure or a loss of communication between its components. It is often caused by standard wear and tear over time, or a sudden electrical surge that damages the sensitive circuitry required to manage the heating cycle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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