High Lockout
AL74 on Vokera Mynute 28E / 35E

Your boiler has detected an internal electronic error or a communication failure that is preventing it from heating your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Reset the boiler. If the fault reoccurs, contact a heating engineer.

What causes this fault?

These codes are triggered by a breakdown in communication between the boiler's internal electronic components or a failure within the main control board itself. It often occurs when the circuit board can no longer process data correctly or when the electrical signals sent between parts become unstable. Essentially, the boiler's 'brain' has encountered an error it cannot recover from automatically, leading to a complete shutdown.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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