High
No display, boiler inactive on Vokera Pinnacle

Your boiler has lost all power and is completely unresponsive, meaning it cannot provide any heating or hot water until the electrical connection is restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault Finding Test 1

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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