The 6 most common faults
01
ON every 0.5-secs (Red LED) High Engineer
Your boiler has detected a critical internal safety fault and has locked itself down to prevent damage, meaning it will not provide any heating or hot water until a professional engineer repairs it.
Full guide for ON every 0.5-secs (Red LED)02
Solid (Red LED) High Engineer
Your boiler has stopped working because it can no longer accurately read the temperature of the water inside the heating system.
Full guide for Solid (Red LED)03
DHW NTC fault Medium Engineer
Your boiler is struggling to accurately detect the temperature of the water being heated for your taps, which means it may fail to provide hot water or heat it to the wrong temperature.
Full guide for DHW NTC fault04
ON every 0.5-secs (Green LED) Low DIY-safe
Your boiler is pausing temporarily due to a minor safety check, such as a drop in system water pressure or a momentary blocked air signal.
What to try first
Check the pressure gauge on the front of your boiler to ensure it is sitting between 1 and 1.5 bar.If the pressure is below 1 bar, use the filling loop underneath the boiler to top it back up.Turn the boiler off and on again at the mains switch to reset the temporary fault.
05
Solid (Yellow LED) Medium Engineer
Your boiler is struggling to accurately measure the temperature of your hot water, which means it may fail to provide hot water or heat it to the wrong temperature.
Full guide for Solid (Yellow LED)06
Flashing 8-times a second Low Engineer
Your boiler is currently protecting itself by performing a self-check on the water temperature sensors to ensure it is heating safely.
Full guide for Flashing 8-times a secondon the Vokera Sabre 29HE
Pressure switchFan assemblyLimit thermostatPCBPrimary NTC sensorWiring harness
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Vokera shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue