Vokera Synergy Fault codes & diagnostics

11 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas Discontinued
GC Number 41-094-27
Download the Vokera Synergy manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 8 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-094-27 Synergy 29 2003–2010

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 11 documented codes

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01

Your boiler has failed to ignite because it is not receiving gas or has detected an issue with the internal airflow, meaning you currently have no heating or hot water.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Flue seal

Related codes

02

Your boiler is failing to circulate water properly because it cannot sense the flow it needs to heat your home.

High Engineer only £120-250

Parts commonly replaced

  • Circulating pump
  • Flow sensor
  • Isolation valves

Related codes

03

Your boiler is struggling to clear air and gases away properly because the exhaust pipe or an internal sensor is blocked with debris.

Emergency Engineer only £120-220

Parts commonly replaced

  • Venturi
  • Flue assembly seals
  • Fan

Related codes

04

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, usually a silver braided hose under the boiler.
  2. Open the small valve(s) at either end to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Ensure both valves are fully closed tightly and reset the boiler.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

05

Your boiler is struggling to talk to your room thermostat or remote control unit, which is preventing it from knowing when to turn the heating on.

Medium DIY-safe £90-180

What to check first

  1. Locate the remote control unit and check that it has fresh batteries.
  2. Turn the boiler off at the mains power switch for 60 seconds to reset the connection.
  3. Check the wiring connections behind your thermostat to ensure no wires have come loose.

Parts commonly replaced

  • Remote control unit (RC05)
  • Main printed circuit board (PCB)
  • Communication interface cable

Related codes

06

Your boiler has detected an internal configuration error with its main electronic brain, which prevents it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • PCB
  • Jumper tags
07

Your boiler has stopped working because it is unable to accurately measure the temperature of the water inside the unit.

High Engineer only £120-180

Parts commonly replaced

  • NTC Temperature Sensor

Related codes

08

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to its internal components.

High Engineer only £120-250

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Pump
  • Printed circuit board

Related codes

09

Your boiler's internal computer has developed an error and can no longer control the heating system correctly.

High Engineer only £220-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

d1

Your boiler is unable to properly drain away the water it creates during normal operation, which is stopping it from running safely.

High Engineer only £90-180

Parts commonly replaced

  • Condensate trap
  • Condensate pipe work
d2

Your boiler is struggling to detect that it is safely draining away the water created during its operation, causing it to stop working to prevent internal damage.

High Engineer only £120-200

Parts commonly replaced

  • Condense sensor
  • Wiring harness
  • PCB