What the manual says
Manufacturer manualcheck the wiring harness
What causes this fault?
This fault occurs when the boiler's internal components lose the ability to speak to one another through the electrical wiring. It is usually caused by a loose connection, a damaged wire within the main harness, or a failing computer board that can no longer process signals. Because the boiler cannot confirm that all parts are working safely, it shuts down as a precaution.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 13: no call-out fees, no surprise bills.
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