What the manual says
Manufacturer manualhigh limit thermostat/burner
What causes this fault?
This fault occurs when the boiler's control system encounters a momentary communication error or an unstable electrical signal. It is usually caused by the internal computer board failing to receive a clear confirmation that the burner has lit correctly, or a brief glitch in the electronic sequences. The boiler will typically attempt to clear this itself before deciding whether to stop completely.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 20: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.