High
20 on Vokera Syntesi 25

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

high limit thermostat/burner

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system encounters a momentary communication error or an unstable electrical signal. It is usually caused by the internal computer board failing to receive a clear confirmation that the burner has lit correctly, or a brief glitch in the electronic sequences. The boiler will typically attempt to clear this itself before deciding whether to stop completely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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