High
24 on Vokera Syntesi 25

Your boiler has detected that the water inside the unit has become dangerously hot and has shut itself down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

high limit flow temperature probe

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer struggles to communicate with its sensors or other electronic components. It is often caused by a brief interference in the electrical signals or a loose connection within the internal wiring that links the parts together. In some cases, it can indicate that the main control board is beginning to fail and is struggle to process information correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 24: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful