High
26 on Vokera Syntesi 25

Your boiler has detected that the water returning to it is too hot, so it has safely shut itself down to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

high limit return temperature probe

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

On the Vokera Linea HE, fault 26 occurs when the internal control system experiences a brief communication delay or a software glitch. It is essentially a 'handshake' error within the electronic boards that causes the boiler to pause operations momentarily while it tries to recalibrate. If the system cannot clear this error on its own, it will stop the boiler from firing to protect the electronics.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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