High
29 on Vokera Syntesi 25

Your boiler's internal computer has lost its connection to one of the main components, likely due to a loose or damaged electrical cable.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

check the wiring harness

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault happens when the boiler's internal sensors detect that the waste gases are not being cleared out of the flue safely or quickly enough. It is usually caused by a struggling fan, a blocked air tube, or a sensor that is failing to tell the brain of the boiler that it is safe to light the flame.

This issue can become more frequent during windy weather, as strong gusts can sometimes interfere with the pressure balance within the flue system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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