High
34 on Vokera Syntesi 25

Your boiler is failing to start because it cannot sense that the internal air circulation system is running correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

fan error (start-up)

From this model's manual
Verified against the Vokera Linea He installation & service manual, page 33.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan is spinning at an incorrect speed or the air flow isn't being measured correctly. The most common reason is a small blockage or moisture buildup in the thin silicone tubes that monitor pressure, or the fan itself may be starting to wear out and struggle to reach the required speed.

This issue can be more frequent during periods of high wind or extreme cold, as external air pressure changes or frozen debris in the flue can interfere with the fan's air flow sensors.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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