High
93/95 on Vokera Syntesi 25

Your boiler is unable to drain away water produced during normal operation because the waste pipe is obstructed, causing the system to stop working to prevent internal damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Condense pipe blocked

From this model's manual
Verified against the Vokera Linea He installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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