High Lockout
AL52 on Vokera Syntesi 29

Your boiler's internal computer has encountered an electronic failure and cannot safely control the unit.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

General PC board fault

What causes this fault?

This fault occurs when the boiler's main control board suffers a critical electronic failure or loses communication with its internal sensors. It is usually caused by age-related component wear or a power surge that has damaged the delicate circuitry required to manage the boiler's safety functions.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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